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FAQ

What time is checkin/checkout?

Check in: after 4:00 P.M..

Check out: by 10:00 A.M.

How many people can stay in the home?

This home is equipped to have a maximum of 8 people

How do we dispose of our garbage and recycling?

The Brown garbage bin is picked up on MONDAYS.

The Blue recycle bin is picked up on THURSDAYS.


Please place at the curbside by:

7:00 a.m. Monday & Thrusday mornings 

Please pull it back by 7:00 a.m. the next day

Is there any security at the home?

Both patio doors have security locks on them, please use them when you lock up  for the night or are leaving the home.

The doors & windows are alarmed.
  

How far away is Walt Disney World?

The home is approximately 12 minutes from Walt Disney World

 

Where can we pick up groceries?

There is 24 hour a day shopping at Walmart and is approximately 8 minutes away

 

Do I need to give a deposit?

A Deposit of $300.00 is required at time of booking to hold the reservation which is non refundable.

The balance in full & a security deposit of  $300.00 is required 30 days before your arrival date or the reservation is cancelled (the security deposit is fully refundable within 30 days once the property is inspected that results with no damages).

The cost of the rental is  non refundable unless you have purchased cancellation insurance

Does this home have air conditioning?

Our home is equiped with air conditioning.

 

Can we bring our pet?

There are No pets are allowed in the home

Is the pool heated?

Pool heat is available for a fee & must be arranged and paid for with your payment in full 30 days before your arrival.

For more information on the pool heat please click here

What is included in the home?

Clock radio
Hair dryer
Iron
Towels
Dryer
Washer
Kitchen items
Linens

You will need to purchase your own

Dish Soap
Toilet Paper
Shampoo
Laundry Detergent
Food

 

Is there a phone to use in the house?

Yes, there is a free phone that is available for all calls within the United States and Canada. For all other long distance calling you may want to purchase a calling card.